Pilot Projects is committed to proactive safeguarding procedures, ensuring that our work does not cause undue harm to the people we work with.
To implement this commitment to maintaining safeguarding practices and responsibilities for our staff and partners., Pilot Projects has implemented a formal safeguarding policy. The purpose of this safeguarding policy is to protect people, especially children and adults at risk, from any form of abuse, exploitation and neglect that may be caused due to their contact with our work.​
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Our safeguarding practices are informed by a set of principles. These are:
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Culture for safeguarding. PPC promotes a culture for safeguarding where our staff,​​​ partners and stakeholders are skilled in applying safeguards to work, recognize concerns and are confident to speak up.
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Zero-tolerance. PPC will not tolerate any behaviour which may cause harm to children or adults at risk.
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Transparency. We openly and clearly communicate on safeguarding within PPC and with all appropriate partners and those with whom the organization comes into contact. We are transparent in how we prevent harm as well as how we address reports of harm.
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Survivor-centred. The rights, well-being and safety of children, adults at risk and survivors are at the forefront of any action taken and reaction. The privacy and confidentiality of the survivor is maintained whenever possible. We support survivors to access services and support they require.
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Accountability. Our culture of honesty and good practice means we take action to prevent the risk of harm, we take all reports of harm seriously.​
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Our current safeguarding policy can be found here.
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Grievances
The Grievance Mechanism here detailed is an important pillar of Pilot Projects' work and its stakeholder and contractor engagement processes. It is intended to address grievances originating from any activity defined in the project’s work plan and consortium member’s activities linked to the delivery of each project. This Grievance Mechanism is a structured process that creates an opportunity for community members, stakeholders, contractors, and consortium members to raise grievances directly to Pilot Projects Collaborative and have them addressed in a direct and respectful manner.
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The objectives of this Grievance Mechanism Process are to:
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Develop and maintain positive relationships with partners, contractors and communities affected or potentially affected by the project’s activities.
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Demonstrate the project consortium partners’ commitment to collect, understand, and respond to grievances.
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Avoid potential negative impacts of the project’s activities through the early identification of concerns.​​​
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The Grievance Mechanism addresses individual, community, and other stakeholder grievances, including offshore, onshore, online, and in-person activities. The process is designed to identify and address trends or systemic sources of concern by logging grievances in a safe manner for the grievant. Contractor and company grievances such as pay, overtime, and working conditions are not managed through this process, but through processes established by each employer.
The Grievance Mechanism applies to:
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Grievances: A complaint that expresses discontent, negative impact, financial loss, physical harm or an allegation of tangible damage or impact that occurred as a result of company or contractor actions and are in violation of the Safeguarding Code of Conduct. Grievances are typically accompanied by a request for resolution.
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The Grievance Mechanism does not apply to:
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Concerns: A matter that requires a person’s attention, interest, or that affects a person’s welfare or happiness related to questions or requests for information or general perceptions, unrelated to a specific impact or incident.
Issues: A point in a question or a matter that is in dispute between contending parties or a pre-existing complaint or concern between two non-project entities. Issues will be referred to the entities directly involved.
Requests: Asking for something to be given or done, especially as a favour or courtesy; a solicitation or petition or a communication from a stakeholder requesting something as a donation, job, contract, or other benefit for a group or individual. Requests will be forwarded to the most appropriate organization or personnel for review and consideration.
Guidance: Requesting general advice or information aimed at resolving a problem or difficulty. The request should be directed to the relevant consortium partner it is intended for further action.
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The Grievance Review Committee is strictly committed to evaluating all Grievance Forms received and properly completed.
All details provided by the grievant on the grievance(s) will remain confidential throughout the entire process.​
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The full Grievance Mechanism Process can be found here.​​​​​​​​​​
To submit a Grievance for review, please fill out the following form:
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For any other concerns or information, please contact us.
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